Read letters from some of our many satisfied customers... I had the drivers in a pair of Infinity sm-112 re-foamed. Installed them the same day I received them and WOW do they sound great, in fact I think they sound better now! The customer service is outstanding!! Thanks so much... will refer you for sure. Thanks Joe L. Hi Ms. Cathy, *Speaker that we use are JBL's Marquis series, Sound Power series, MPro series. *Package did came in great condition *I am very satisfied with the speaker part *Experience with speaker exchange was great and will recomend to others. Thank You Cathy. My DJ Sound & Lights St Louis, MO Howdy, We are checking in with you to see how you would rate your last Spex experience, because your satisfaction is our #1 priority. Will you please help us to excel by identifying the product you are discussing and providing this feedback? JBL C4R1200GTI Did the package and product arrive in good shape? Yes Are you satisfied with the speaker part or repair? Yes On a scale of 1 - 10, how do you rate your experience with THE SPEAKER EXCHANGE®? 10 Would you recommend us to your friends? Yes Do you have any additional comments? I would like to thank Mike for his help. He went to the warehouse and verified that the product was in stock and got back to me within the hour. Excellent Service! John B. Epicure TEN speaker -- Replaced foam rings -- parts/package arrived in excellent condition -- exactly what I needed. Repair parts excellent. A solid 10 experience with Speaker Exchange... especially with Cathy. Definitely recommend to others. Thanks for the great service. Paul T. Cathy, My experience with SPEX was great. I would give it a 10. Everything arrived in good shape and is functioning perfectly. Much cheaper than buying a new one in my case. The speaker was a Velodyne woofer which I inherited when I bought my house four years ago. It had gone crazy with static. You diagnosed it promptly and sent it back to the manufacturer in this case and all has gone well from what I can tell. I would definitely recommend you to a friend. Thanks Wayne T. Hi, I had ordered 4 JBL 2408 high frequency diaphragms. There was only one in stock, so they sent me the one they had, and ordered the other 3 for me. They all arrived in great shape, and work great!! The sales staff was very flexible in accommodating me. We needed to change the order couple of times, but they got it right!! I have already recommended others to deal with The Speaker Exchange. You guys (and gals) are a class act!! I would give you rating of 10!! Thanks for everything, and I look forward to doing business again! Jason P. Great service, couldn't be happier. Speakers sound like new We have sent a friend your way and they feel the same. Thanks! Cathy, I had sent my woofers to you to be repaired. The package with my speakers arrived in good shape. I am totally satisfied with the service on my Kenwood JL940W speakers. The speakers sound just like they did when I purchased them 25 years ago. On a scale of 1 to 10, I would rate the service a 10 and I will certainly recommend you to all of my friends. Thank you again for the excellent service. Marvin D. Hi Cathy I had asked for repair on a mid-range driver for a JBL S312BE speaker system. You said 'how about a new one?', and the price was right. The driver was well packed and arrived promptly. As promised, it was an exact replacement. I am very satisfied. You rate a ten for your fast and friendly customer service. I would recommend you and will call again if the need arises. Your knowledge of this business is what makes The Speaker Exchange a success. Sincerely, Ken K. I would rate my experience a 10. Product was just as described and arrived quickly. Communication with you was excellent. I would definitely do business the The Speaker Exchange again. Thanks for your help in getting my the speakers so quickly... Mike My invoice #169241, dated 8-19-09, consisted of a selenium D220TI Driver and an Eminence 2 way 3.5KHZ XOVER. The package and product arrived in good condition and timely. The items allowed me to install them in my bass amplifier to extend its range. Everything is working well, high quality items. I would rate my experience with Speaker Exchange a 10. Sincerely, Conrad E. Cathy, I would most definitely recommend the Speaker Exchange for any speaker repairs/replacements. First we had to identify which speaker I needed through careful measuring and photographs. Then a suitable replacement was recommended. Once I shipped the speaker to you, you decided to recone it. Long term, the reconing did not solve the problem. After detailed discussions with your tech dept. a replacement was ordered and the previous reconing charge was applied to the new speaker. My cabinet is now working fine. I would use the Speaker Exchange in the future for sure and recommend you all my musician friends... Packing was great and the speaker arrived in perfect condition. Regards, Steve D. -- Artists in Rhythm Sedona, AZ I'd have to give you all a 10. Had our business for years, it's the only place I'd send anything. Thanks Les MusicMasters Cathy, on a one to ten rating, ten being the highest, you and your staff, have a very satified customer. After replacing my cone and foam on my 25 year old Advents, you have brought then back to life. They sound great, and was a excellent value also, quick turn around time, when talking to you or your staff, very helpfull, and very proffessional. Again thank you very much. Ray M. Hi Cathy, How are you? and Happy new Year! Everything turned out fine, speakers sound Great! Will repair more as needed. Did the package and product arrive in good shape? Yes, safe and sound Are you satisfied with the speaker part or repair? Yes, like always, the repairs are top notch! On a scale of 1 - 10, how do you rate your experience with THE SPEAKER EXCHANGE®? 11, I hope that's OK? Would you recommend us to your friends? Hell, Yes and I do all the time. Do you have any additional comments? Keep up the good work, and give Cathy a raise. Richard B. Thanks Cathy, Randall and everyone. Great service. Great repair. Sounds good as new! Much appreciated. Glen E. Cathy: I figured that it wouldn't matter which terminals I used as long as they were the same on both speakers, so I wouldn't have phase cancellation. I was so eager and impatient to install the woofers you repaired that I did it before I heard from you. I am completely blown away. These 35 year-old Electro-Voice Sentry V studio monitors sound as good as new, maybe even better. I thought I was faced with buying new speakers. I dreaded the thought, because new speakers that can match the Sentry V in frequency response, transparency, and power handling would cost me in the thousands of dollars each. Because of your expertise and knowledge, your top-drawer craftsmanship, and your patient advice, I now have legacy-grade speakers that perform at least as well as new, and it cost me nearly nothing compared to replacing them. I could not possibly be more pleased. Rarely have I been so impressed and satisfied with service such as yours. You truly rock; I have my music back. Thank you so much! Willard C. Ohio Hi Cathy, We picked up our speakers from the post office today and installed them in their cabinets. It was a pleasant surprise to see that the parcel was from the Speaker Exchange because I had been expecting something else. I was giddy with anticipation. They sound wonderful! It’s so nice to have a full mellow sound again. I forgotten how nice music could sound. It was so great to be able to have the woofers repaired. We’d looked around at purchasing new loud speakers and weren’t thrilled with what we were hearing and the cost was a bit breathe taking. I’m so glad that I found your service and that you were able to help me out. Sincerely, Deborah M. Canada I have a very expensive set of Alon 2 speakers and the manufacturer is out of business. My woofer was ripped. I called several stereo stores that said they would charge me $200 to "rebuild" the speaker etc. Then I found speakerex online. They seemed to have vast experience with this so I called. They were helpful and even better, only charged me $50 for the same job, and only took 2 weeks round trip. I’m now enjoying music the way I want to hear it. Andy L. Cathy, You will be pleased to know that they sound FANTASTIC! I put on my “ultimate test” CD tonight, the Mahler Symphony No. 8 in SACD surround, and let it rip. That rock solid, focused KEF low bass was right there, shaking the house foundations. Not a trace of distortion or any other problems I could hear. I am very happy with your work — please pass on my compliments to your staff. John Proffitt, KUHF Houston Public Radio Hi Cathy, I just completed my re-foam project and wanted to let you know it’s the best $25.70 I ever spent. I successfully reformed the woofers of my Thiel 03a’s which I’ve owned since 1982. Even though these haven’t been my main speakers for more than 10 years, it was great fun bringing them back to life. I believe they sound as good as the day I first brought them home. Now all that’s left is to put new grill cloth on them, but that can wait. Thanks again. Alex G. I received my refoam and dustcap kit -- and installed them yesterday, My first time, awesome product. Very easy, 1 hour for two speakers. Strip to rebuild. Wow! I've paid pros to do this before. I wish I had that money back. I was amazed how easy it was and how good the Nova speakers looked -- and sounded. I bought this pair of Nova 4 speakers solely for this refoaming experiment on my holiday break -- and was prepared for the worst. Even to throw them away if needed. With freshly refinished and oiled cabinets these are real keepers. They look and sound fantastic..... thanks speaker exchange!. My only tips -- measure carefully for the parts and get an exacto knife, and a new #11 blade for each speaker. Thanks very much. Mark D. Hi Cathy, I got the kit and installed the new foam, waited for it to dry. Hooked it up in my car and it works just like it was new. My JL Audio 15W6 is back and hits as hard as it ever did! Amazing that a $370.00 Woofer is saved by a $25.00 kit. If you are good with your hands you can do this by yourself easy! This kit saved me hundred's of dollars that I would have spent on new speakers. Thanks so much and I am definitely going to buy from www.refoamkits.com again! Thank you!!! Tony Hi Cathy and staff, I wanted to complement you and your entire staff on having the highest degree of professionalism, knowledge and on being very customer friendly, I had an immediate sense of audiophile comradery when speaking to Mike the first time I called about my McIntosh XR16s 12" woofers. Mike knows his driver components, his knowledge of cone material, in addition to everything else he said convinced me I called the right people. The workmanship that I could see could not have been exceeded, the performance is superb, I could not be more pleased with my entire experience. My desire to have my Mc woofers as good as new or better was matched by your desire to rebuild them to be such. My classic Mcs sound wonderful. Thank you. Sincerely, Mike B. Kansas City MO. Cathy; Speaker Exchange has been excellent since the first day I stepped through the door. Your staff is intelligent, friendly and above all honest. I really just wanted these speakers fixed, and fixed right, after sending them to the Manufacturer as many times as I did, I wasn’t sure if they could fix them or if they didn’t care. Your staff located the problems, solved it and now they sound great. Thanks bunches... I was ready to dump these speakers in the trash and your staff made them shine... Amazing how you could fix them and the manufacturer, the people who designed them, couldn’t- GO FIGURE. I will be back whenever I have something to repair relating to speakers!!! Adam P. Winter Springs, Florida Cathy I’ve been repairing a looonngggg time (35 years) and I’ve dealt with many parts/service people. Once in a great while, I find someone special — someone who answers the phone with a smile, even if she’s having a bad day. And it’s not the fake “management makes me do this” smile — I can tell. Someone who always returns my calls or emails quickly. Someone who checks to see if I got what I ordered. I haven’t seen many like that in recent years, and you, of all the good ones I’ve seen, are simply, the best. I just wanted you to feel appreciated. You do great work, Cathy. Steve Cathy; Speaker Exchange has been excellent since the first day I stepped through the door. Your staff is intelligent, friendly and above all honest. I really just wanted these speakers fixed, and fixed right, after sending them to the Manufacturer as many times as I did, I wasn’t sure if they could fix them or if they didn’t care. Your staff located the problems, solved it and now they sound great. Thanks bunches... I was ready to dump these speakers in the trash and your staff made them shine... Amazing how you could fix them and the manufacturer, the people who designed them, couldn’t- GO FIGURE. I will be back whenever I have something to repair relating to speakers!!! Adam P. Winter Springs, Florida Cathy, Thank you for your prompt reply regarding my auto speaker. The EMIT tweeter works great in my old Infinity speakers - what great sound, once again! When I get my automobile sound system in working order, I will have beautiful music in both my home & car for the Holiday Season. Thanks for your assistance. MR. JOE H. Hi Cathy, I received the JBL diaphragms. They are in good condition and work perfectly. I am very satisfied. Thank you very much. For other orders, surely I'll reply. I send a big hello from a small town in France. Very cordially Roger Renard www.roger-renard.org Hi Cathy, Just wanted to let you know I appreciated the quick shipping and the kit worked perfectly. I've been showing it off to others and giving out your info so they can do the same. I have other sets around the house that will need repair and now that I know how to do the job I'll be back in touch for some more kits. Take care, Elden Hey Cathy, I just wanted to Thank you guys for doing such a great job on both of my Adam A7 monitors. They sound great!!! Colleen M. Hi Cathy, Collected diaphragm and fitted into horn box yesterday. All working fine. Can I also say, as I did not have a part number for the component, I sent you a detailed description, with dimension details. You were able to identify the part with this information and offer me two options of diaphragm, aluminium or phenolic. Thanks Cathy and thanks Speakerex. I shall contact you again should I require Gauss spare parts and shall recommend you to anyone requiring US manufacture speaker parts. Sid The mid range for the AR arrived and all IS great. Thanks so much for your assistance and will be using you again soon. Scott S. Sat Pro Communications and Skyware Communications Ltd. Hi Cathy, Your Advent legacy replacement woofers are great! When I damaged one of my original Advent drivers, I was worried that I might have lost that 1977 vintage sound which I was accustomed to hearing, but your new production woofer reproduced that old Advent sound faithfully. I think that Henry Kloss would be proud. Thanks for a great product and quality service, Rob Hi Cathy! We received the part today and our speakers are working!!! You saved the day here at the studio!! You are officially this week's 13th Planet Hero!!! Both Andrew and I really appreciate your professionalism, courtesy and fantastic customer service. Thank you so much for all your help in expediting this and we will contact you when we need future speaker and monitor gear. Best regards... your happy client! Angelina J. 13th Planet hello Cathy, yes! the package and product did arrive in great shape. yes! i am satisfied with the speaker part that speakerex helped me in obtaining and it was the right parts needed to repair my speaker. i give speakerex on a scale from 1-10...a 10(ten) in friendly service and honesty you gave toward ordering my parts for repair. like what i said in an earlier email, that i would refer my friends to speakerex.com. i even email google.com and made a complaint about having reconekit.com deleted from their search engine, due to the fact that i had gotten ripped off from reconekit.com. they claim that their parts come straight from the factory, well they are wrong and ripped me off $130.00. found out when i had installed the kit from reconekit.com. made a complaint with reconekit.com and still waiting for a reply which i doubt would ever come about. i also continue on my email to google.com to place speakerex.com first on the list... service and honesty to customers is the key and i would do future bussiness with speakerex. thank you once again... Rodney A. Hi Cathy, I received all items in nice condition. I have already replaced them. It sounds great!!! I am very happy and appreciate your great service. Thank you for your good work. Keiji Niigataken, Japan Mike/Cathy, Speakers were delivered by FedEx yesterday as you said and in fine shape. Workmanship is as good as new! Installed them that afternoon and am very happy to have my 'sounds' back (makes the Onkyo happy too)! Thanks for a great job on all 6 speakers! Tom K. Cathy Received the diaphragm, it's installed and works just fine. Many thanks for your help. Regards, RP Hi Cathy Just a note to let you know that I received my speaker and installed it. It sounds great! I am very pleased. Thank you for your great service. Floyd Dear Cathy, I have received my diaphragms, thanks to you I am now back gigging, you have an execellent service. I have and gave your email address to my music store in Ireland, and i'm sure they will be in contact with you shortly. Keep up the good work. Yours sincerly, Nick F., Wexford, Ireland Hi Cathy, I just received everything, in perfect condition. And a bumper sticker too, no less. Many thanks, you've exceeded my expectations! Bob, in Milwaukee Dear Cathy I Normally don't do this, But I wanted to say what a great job that you people did on the speakers that I had sent in to have repaired. They sound great! and looked like new! Thanks for the help!! Hope that you all have a great Day!! Gordon F. Iowa Hallo Cathy I received recently the speakers. Thank you. Very good job. It sounds even better that the other pair I have here with graphite. Best regards Paulo Switzerland Hi Cathy I have to tell you, your product just saved me $600. I own a pair of Bose 901 series IV speakers that I bought in 1984 and they had started deteriorating 8 years ago. I had called Bose 2 years ago and they told me they would exchange them for $600. I could not afford this price, so I decided I would just put them in storage until I had enough money. I had recently moved last month and saw my Bose speakers again, so I called the Bose Company again to see if they could do anything to help me and once again they told me it cost me $600 to exchange them. Then the representative told me about re foaming my speakers, so I asked for a web site and he suggested to type in re foaming speakers which I did and came across your store. I was very skeptical about doing this because I didn't want to damage the speaker anymore than they were, but I went ahead and ordered your product. It took me one day for install and another day for drying. You should here my speakers they sound like new. I'm enclosing several pictures and remember this someone who had no idea how to refoam speakers, but your easy to follow instructions really helped. Thank You FERNANDO F. Cathy, I just wanted to let you know I received the re-coned JBL 123a speakers I sent to you. WOW! Thanks for the quick turn around and the excellent re-coning. I picked them up on Ebay from a seller saying they were in mint condition (one had the voice coil rubbing!), now they really do look and perform like brand new. When I called to check on them a couple weeks ago someone told me the parts wouldn't be in until September 15th, so I was very happy when I got a call saying they were finished and shipping. Also thank Mike and I think I talked to Steve. Mark Thank you for following up. The package arrived in good shape. You were able to provide me with original equipment mid range speakers for my Infinity speakers which work and sound wonderful. I would rate my experience with your company a 10 and I would recommend you to others. Thanks for helping me keep my older Infinity speakers sound like they did when they were new. Robert P. Hi Cathy, I am surprised and very satisfied with your fast reply. My speakers are like brand new and working fine. Thanks for your attention and for the fantastic work you do. Miguel S. Azores, Portugal Hi Cathy, Just wanted to let you know that the re-foam kit was perfect! I feel like I have brand new speakers! Thanks for your help. The on-line instructions were great with the photos and all. Lisa Cathy, I’m so glad I found you guys. I have a pair of Bose 601 series 3 that I wanted to give to my son. Of course, the suspension had rotted on the low frequency drivers. I emailed Bose and asked them about possible replacements. They never even bothered emailing me back. I’m always nervous about buying something online through someone I’ve never dealt with before. Your quick response and feedback on my order made ordering from you a delight. I received my re-foam kits in three days. I re-foamed the drivers and my sons "new" speakers are now sounding like brand new. I will be recommending you to everyone I can. Thanks so much. Les W. I will give you a 10 and I don't care if you use my name as I am retired from the Electronic Service Business after 40 years. Thanks again!! Bud B. Bud's TV Service hello Cathy, I sent you an unsolicited e-mail just after I received the GW-15 speakers. The speakers were a perfect drop in fit for the Infinity 150 cabinet. Even the screw holes lined up absolutely perfectly. I believe that the GW-15 sounds much better then the original Infinity woofers. They are much tighter sounding. The original woofers had a distorted booming quality at certain frequencies that was very annoying. The GW-15 does not do that. I am completely satisfied with them. The service that I received from you was excellent. Brian M. Dear Cathy, Thank you and your company for the fine service you afforded me. I was in a hurry due to the fact that other companies had not been able to fill my order. Not only was your service fast, but it also included a special no - substitutions speaker part. You are very kind. I think so, because good communication with you and easy explanation able to understand about speaker recone part. I can not thank you enough for three of dust caps gift to me but, I remember that made mistake by your shipping department crew. All of them parts I received on time and in perfect condition. I will be purchasing speaker parts from now on when I need some. I do hope you will overlook my many mistakes in English. Thanks again. Warm regards, Lee - from South Korea Cathy, I was just commenting today about you guys. Told a friend how pleased I was with repairing the speakers rather than buying new ones. I recovered the grills and they look absolutely brand new. I'd give ya'll a 12+ on a scale of 1 thru 10. Thank you, Brent Hi Cathy, I can not imagine having a better experience in dealing with an online company. I received the package (in good shape) the very next day, and by that evening we were once again enjoying our great sounding speakers. Definitely a 10, and I have already talked you up to some friends. Good job guys, thanks. Mike C. Knowledgeable staff who helped me pick the right speaker replacement; Fast service; Great product. Couldn't be more satisfied. Captain H. Thanks for the timely shipping. The package arrived today. Since I'd looked at the instructions at your site and had the prep work done in advance, the repair is completed. My Cerwin Vega's hadn't been used in a couple years as the foam had completely come apart. But hey, they were made in '89. haha I'm tickled pink to have them looking and sounding almost new again. I'm 1000% percent satisfied and would gladly steer anybody your way in the future. Thanks muchly. : ) Gregory B. Cathy, Your service is prompt and professional. I recieved the product in a timely manner. The pricing is among the best and the response time is great. Thank you. You will be recieving my crossover within the next few weeks for repair. Again thanks for your great service. Thanks, Marshall I contacted Cathy at the Speaker Exchange because the people at Infinity/Harmon Kardon gave me their name. The woofers I needed were no longer available through Infinity. Cathy was tireless in answering my questions. Her information was always pertinent and helpful. She showed me all my options, and when I made my choice, the replacement infinity woofers I bought were exactly what I expected. They were easy to install and they sound great! Every aspect of my business transaction with Cathy at the Speaker Exchange was high quality. Don V. Clovis, CA Good Afternoon, Cathy! Just a short note to let you know that the two woofers returned home on Tuesday, are back in place, and are performing fine (we had to "fully test" them before letting you know!). Following their progress with FedEx was something like watching your local TV station following Santa's progress on Christmas Eve! I'm glad Infinity had you on their list, and Thank You for the service! Sincerely yours, Derek D. Freeland, MI Hi Cathy, Just wanted to drop you a line to convey my appreciation for all of your help with regard to the refoam kits for my infinity rs 4000 speakers. I ordered the kits today and the fellow I dealt with on the phone was so pleasent and professional it was a pleasure. The fact that you responded to my e-mails so promptly and with so much useful information says a lot about your company. You just don't get service like this these days. All the best and thanks again. Sincerely, Eric M. Hi Cathy, well, Speaker Exchange came through once again. The first speaker you replaced for me was the exact speaker replacement from Klipsch and performs great. The Klipsch Horn Tweeter that Randall fixed for me was installed a couple of days ago and sounds fantastic. I had just purchased the Klipsch Tower Speakers KSF 10.5 only to find out that one horn was blown, not good. I called Speaker Exchange and was greeted by Mr. Randall, I explained my problem and he gathered some information about the Klipsch Horn and told me he would call me in a few minutes. Well, he did call me back and advised me that Klipsch had no replacement for this model anymore, production had stopped a while back. So I thought I had lost my purchase but Randall advised me to send him the horn because he might just be able to fix it. So I shipped out the horn to The Speaker Exchange. A day or two later Mr. Randall called me back with great news....he was able to fix the Klipsch horn tweeter. Well, he saved the day. He shipped the horn back right away I installed it and the sound is great!!. Thanks again for all your work, you guys are a life saver. On a scale of 1-10 The Speaker Exchange is rated a 10 since I have used your services twice now and both times you guys have come through with flying colors. Keep up the GREAT work!! Tony R., Miami, FL Dearest Mrs. Cathy Satin, I received the VIFA D75MX drivers and replaced the old Polydomes with them without problem at all! For the sound quality... As I replaced both drivers while the speakers were disconnected from the amp, I couldn't compare the VIFA to the old Polydome (undamaged one, of course). Although I checked the "new" sound on relatively low levels, to my ears, the result is much more satisfying and pleasant than I would expect. So, Dearest Cathy, thanking you once more for all your efforts and your time to solve my problem, for your perfect kindness and your exceptional patience, please be sure that I will always remain very grateful to you. Best regards, best wishes, Ayhan M., Mech. Engineer M.S., Istanbul - Turkey Hello Cathy. I received the items yesterday. It took some extra effort to get it from the post office. Nobody knew which postoffice the parcel was send to... But at last, it’s here. I mounted both the diaphragms and PRESTO!!!!! Noise!!!! Thanks for your cooperation and patience. I’ll recommend your company to my colleagues. Best regards, Chris D. (from Norway) Hi Cathy, My speakers arrived safe and sound on the 7th. I hooked them up and they are as good as new. I will definitely be recommending Speaker Exchange. Thanks for everything. Best Wishes, Francis (from Ireland) Dear Cathy, Thank you and your company for the fine service you afforded me. I was in a hurry due to the fact that other companies had not been able to fill my order (GPA : no answer on the pretext of busy, bad communication and Legacy sound service : requsted excess shipping charge etc.). Not only was your service fast, but it also included a special no - substitutions speaker part. You are very kind and gentle. I think so, because good communication with you and easy explanation able to understand about speaker recone part. I can not thank you enough for three of dust caps gift to me but, I remember that made mistake by your shipping department crew. All of them parts I received on time and in perfect condition. I will be purchasing speaker parts from now on when I need some. I do hope you will overlook my many mistakes in English. Thanks again. Warm regards, Lee - from South Korea Hello Cathy, Yes, the midrange speakers were everything that I was told and more. They arrived quicker than I expected. They were easy to install after, Randall, explained but he really knew his stuff. These were truly a great replacement for the polydome that had cracked due to the age. I will definitely recommend you and use you next time I have an opportunity. I was so glad to find speakerexchange when I searched for replacement and then the expert service of Randall. Shirley Hey Cathy, Everything worked out great and my clients at the club are happy. I look forward to working with you again, and have already lined up some other clients that will need reconing and diaphragm replacements. The quality of workmanship on the recone was exceptional, if only noticed by a trained eye. On a scale of one to ten... a 10+. I was very happy with the turn around time and the packaging and shipping were great also. Sean S. Assistant Director of Audio Visual Services As I write this, I am listening to the 3839 Tannoys that were recently returned to me from Speakerex in Florida. Dvorak's Dances (Vanguard Stereolab, Mario Rossi, The Vienna State Opera Orchestra) never sounded so Slavonic. My re-surrounded Tannoys produce bass that is not just powerful and profound, but better detailed than I have ever heard them. I would never hesitate to commend my Tannoys to Speakerex, and its knowledgeable and charming chargé d'affaires, Cathy. Henry S. A great business transaction. Knowledgable and courteous staff. Quick shipping andpriced rite. A very pleasant experience! Absolutely a 10 !!! Greg Hi Cathy, Thank you for sending the Tannoy diaghragms. The package arrived very well packed with no damage and shipping was very fast. I installed the diaghragms in the speakers, aligned them and measured the frequency response with a computer Real Time Analysis program. The results were excellent! You matched the 2 diaghragms really well and very well balanced. Playing music through them is amazing, just like Tannoy's are suppose to sound! I highly recommend your company to anyone who wants quality products at a good price and most importantly great service and feedback. Thank you for everything. This is my first experience with your company and I will definately order from you again. Best Regards, Ken I am extremely pleased - a perfect 10. And, the savings were substantial. Toyota wanted $300 - in advance - to order a new speaker plus the cost of removal and reinstallation. You made mine good as new for a total of $55! I just returned from having the speaker reinstalled and the person at Norton Stereo who did it said the speaker sounds great. They asked if I would give them your phone number. I did and sugested they check your website. I will happily recommend you to anyone who needs your services. Thank you. Tom W. Cathy, I was very impressed with the repair work you did on the two speakers from my Seeburg 201 Jukebox. They were the final pieces in a total restoration I have done on the unit. It now not only looks great, but now sounds great also. Thank you, Miner F. Hi Cathy, The newly refurbished speakers arrived quickly via DHL. The packing was excellent and quite ingenious really -- the USPS Priority Mail carton boxes are perfect for the larger speakers. The speakers now sound like new. I am very happy with the service from Speaker Exchange and will rate it a perfect ten. Thanks, Yeefun I liked a lot of care of the Speaker Exchange, were bright, punctual and above all honest. The packaging is great and protects the product well. Products of Speaker Exchange, I recommend. Thank you very much. Luiz C. - Brazil The package arrive in great shape. I am happy with the speaker. I think you did whatever possible to help. 10~! You got my words. Thanks, Lau Malaysia Dear Cathy: Last night, a musical evening was arranged in honor of the Tannoy twins, fully restored after a brief vacation at Speaker Exchange in Tampa, where they were surrounded with love by Cathy Satin. They were reunited with their companions of many years: the unfailingly reliable Frank McIntosh; Swiss music box manufacturer Hermann Thorens and his good right arm, Joseph Grado; and the world famous tracker, Sidney N. Shure. The moment the Tannoys began to perform, it was apparent that they were once again at the pinnacle of their form. From Robert Veyron-Lacroix’s shimmering harpsichord to Alexei Sultanov’s bone-rattling piano fortissimos, from E. Power Biggs’ thunderous 32-foot pedal to Springsteen’s ‘Thunder Road,’ the Tannoys re-created the live event in all its delicacy, dynamism, and dimension. Thank you Cathy, Mike, and the rest of the surgical team at The Speaker Exchange. Now if you will excuse me, Ella and I have some lost time to make up. Gratefully, Henry S. (Chef Henry) The speakers are great. The speakers were original option equipment from a 1969 Mercury Cougar XR7 Convertible. The installer had never seen that size and depth of speaker, and in an exhaustive search I could not find a replacement which would fit the door cut-outs. The refurb was excellent, and the Cougar sounds great, inside and out. Thank you very much. Tom C. Fredericksburg, VA Cathy, The diaphragm arrived at the shop before I did this morning; it’s been installed; the Mackie appears to be working fine, and the owner is scheduled to pick it up this afternoon. Thanks for all your work. It’s been a pleasure doing business with you and The Speaker Exchange. Cheers, Robert P. RFI Audio Charlotte, NC Hi Cathy, Appreciate your note. The Woofers arrived safe and sound. I must say I was really impressed with the care and thought given to the packaging of the speakers - WoW!! Very impressive. On a scale of 1 to 10 you guys are for sure 10++. It's really refreshing dealing with a professional / quality outfit these days. Thanks again, wonderful job all the way around. Say hi to Mike for me. Dennie A. Crystal Falls, MI Hi Cathy, I got the diaphragm yesterday, in an excellent condition. No wonder the way you sent it. No chance for any damage, except perhaps an elephant would sit on it. But even then then I'm not so sure. Thanks again Helmut in Germany Hi there Cathy, I am so happy with your services Thank you, the port PT-F440 is a perfect match, size and all!!! And for your records it's a perfect match for a Mackie SRS1500 sub, so you can now advertise that you supply, there have been a number of people enquiring about that port all over the world, Mackie has no stock!! now obsolete. John F. in Austrailia Cathy, As an FAA certification specialist, I am an extremely particular person, and in the aviation industry we must work to a quality standard that demands "defect free" in the workplace. At home, I also expect high quality and performance from my collection of vintage Klipsch speakers. Following a shipping mishap recently, I sent you a badly damaged Klipsch woofer in need of re-build. The driver was quite expensive and this repair was my first experience with The Speaker Exchange. You know, a lot of trust goes into sending a high end driver out for repair, especially when you just wish you could just make it like new again and pray that when you get it back it will match the others that stayed behind in looks and performance. Well, when I received the speaker back I was left speechless. The re-cone work you did on my 15" Klipsch driver was absolute perfection. It returned better than new, and a perfect match to my other Klipsch drivers right down to the placement of the "PWK" logo Klipsch dust cap! I will share this positive experience with my colleagues at GE and am happy to pass my recommendation along to others. My total Speaker Exchange experience was indeed a 10++. I would strongly recommend that anyone else out there who is in pursuit of perfection, not even consider going anywhere other than The Speaker Exchange for their speaker repair needs! Gary E.S. Chief Certification Advisor GE Aviation Systems LLC Hi Cathy, Just a follow-up to my previous feedback: I have installed the repaired passive radiator and reconnected the subwoofer to my surround sound/music system. As I expected, the system sounds absolutely fantastic. I couldn’t be happier or more satisfied with your service which provided me with a fast, affordable way to again get the maximum enjoyment both listening to my music collection as well as enjoying the full-range sound of our home theater. Thank you again. Sincerely, Keith R. Hi, Even though I haven't had the opportunity to reinstall the passive radiator in my subwoofer yet, given the nature of the repair, I am confident it will perform as it did when I first got it, or maybe even better. I was hoping you would contact me for my comments and opinion about your service. I think you are at the very top of the list of the best companies I have ever had the good fortune of patronizing. The internet is wonderful, as I'm sure you realize - I found you there! Communication was outstanding from the time you received the item to be repaired until after I had gotten it back from you. And it was done with speed to which I am unaccustomed in this day and age. I wouldn't hesitate to use your service again should the need arise and you can be sure that yours will be the ONLY name I will recommend to anyone else I know or hear about who has a related issue! You and your staff are fantastic! Thank you. Sincerely, Keith R. Cathy - Everything was awesome, quick service and very quick delivery. Installed the speaker last night and worked perfect (this was the second one ordered in the last couple months). Thanks for everything. Mike Speaker Exchange did an awesome job!! You contacted me when you received the speakers... we discussed what was to be repaired & before I knew it the speakers were delivered back to me... quickly & as good as new... 10++++ Thanks!! Sincerely, Robert B. Cathy: The Altecs are back in service and seem to be good as new. The speakers arrived in good shape and on time. No complaints. Thanks for the excellent service. You get a "10". Chris G. Casar, NC The refoam kit arrived in good order. The instructions were clear and very helpful. My vintage JBL's now sound as good as new. I would highly recommend your company. You are rated a 10. Thank You, Ed T. Hi Cathy, I was very pleased with the refoam kit and my AR3a loudspeakers now sounds wonderful again. The instructions were very useful and easy to follow and the result is I think excellent. Thank you for handling my order fast and efficiently and you get a 10 from me. Ferenc T. Hi Cathy & Glenn! This is the second time I've had Speaker Exchange recone my speakers and I am once again very happy! The first was my old loveable Dynaco hi-fi speakers I've enjoyed since 1970. Recently, my 1990 Snell EIII woofers were restored and sound as majestic as ever. As a Mixer and Composer, it's crucial to have accurate listening references, and I'm so happy to have my sounds back to normal. Thanks so much for keeping my "friends" alive!!! A TIP'O'THE HAT TO YA BOTH... IRA, LOS ANGELES Cathy, The Polk woofer arrived intact, and am now listening to my whole speaker system again! They sound great. Thanks for all the help. I will definitely use you all again in the future. Sincerely, Peter W. Hello Cathy, The speakers arrived and were in great condition. I installed them and have been enjoying them since. Thank you for your prompt service. I am very pleased. The price you charged was even lower than you said, and you applied the coupon as you promised, even though I had shipped the speakers before learning of it. On a scale of 1-10 I would give you a 10. Randy Now that I've had a few weeks to break in the repaired woofer, I can comment about my experience with Speaker Exchange. I am extremely pleased with the repair and transport times, cost of the repair, and the quality of the workmanship. I would both use Speaker Exchange again, as well as recommend it to others. I rate your service a 10 out of 10. Good job. Phillip Just wanted to let you know that I received the speaker and I am very pleased with it. I will pass your name on to my other friends that also have old or vintage cars that may need your services in the future. I have not installed speaker as yet, but appears to be done nicely. Speaker was received in a timely fashion. Thank you. John C./Ogden Service Center Hi Cathy, I received the speakers in good shape and I am happy with them. I spoke with Mike over the phone after reviewing your website and he was very helpful. I explained to him my problem and he researched my pioneer S-910 speakers and came up with a solution. I talked to Mike on November 3rd; he called me back on Monday, November 5th. At that time I ordered the woofers, and I received them on November 8th. I would rate my experience with your company as a 10. Mike was the driving force behind that. Thanks, George You guys rock! Always prompt, professional and knowledgeable, we have never had a problem with the Speaker Exchange. Thanks Andy S., President Custom Audio and Lighting, Inc. Cathy, The speakers you repaired for me sound great. The turn around time was very fast, communication was excellent and I saved several hundred dollars vs. having the manufacturer repair or replace my speakers. I would highly recommend The Speaker Exchange to anyone. Thanks again for a great job! Best regards, Scott W. Definitely a 10! VERY VERY fast turnaround!!!! Thanks so much! Patrick D. On a scale of 1-10 I give a "11". You responded quick. The order was shipped in 2 days and you answered every email and question very quick. Product showed up well packaged and worked perfect. Thanks. Elizabeth Cathy, This is the first time a company has wrote and asked me to rate their service. I have to admit, I have no complaints. My kit arrived in a timely matter in perfect shape. All the parts and full instructions was included and my speakers are like new again. Thank you very much! Chad Hi Cathy, The Infinity repairs worked out just great! I ended up having a bit of a "wiring issue", but once I corrected that both cabinets and all of the components are up and running. It is wonderful having music in the house again. My experience with your company was top notch! Susan M. Cathy, GREAT GREAT GREAT - 10 out of 10. I am telling everyone about you. Thanks, Adam Dear Cathy, I've just hooked up the speakers and they sound fabulous. I see why they were so beloved by their owner. Everything seems to be perfect and I'm sure the customer will be thrilled. Personally, I'm delighted that my packaging did the job of protecting the speakers on trip to Tampa and back. Since I can find no fault with any facet of dealing with Speaker Exchange, I'd have to rate your company a 10. The people I spoke with on the phone were all polite, professional and informative. The time it took to finish the work was quicker than what I"m used to. Your prices were more than reasonable and the results speak for themselves. Most of all, I was amazed that in this age of throw-away electronics, a product this old could be brought back to like-new condition. When I first saw the speakers I was ready to administer last rites and advise the customer to purchase a new set. Luckily, the store owner suggested I call Speaker Exchange. If my 33-year-old Larger Advents ever die, yours will be the first company I call. Sincerely, Dave M. Service Manager, Hoyt Stereo I am quite pleased with the speaker I got from you. I thank you for your support in getting it to me. I will be ordering more from you in the future. Again thank you. Jerry K. Dear Cathy, My speaker is performing as good as new. I am very pleased with your work. Thank you again. Sincerely Yours, Mike H. Cathy; I bought this tweeter for my husband (he's redoing a vintage amp). So far, he's very pleased and he even called today to ask some advice and was helped promptly. Thanks!!! Susan Cathy- The Speaker Exchange has displayed an exceptional service oriented commitment from our initial conversation through fruition. I wish everyone we dealt with had this attitude-, I'm sure you will keep up the good work. Thanks for the quick turnaround and quality satisfaction. Best Regards, Harrison Cathy, Your diaphragm fit perfectly! Thanks for saving the day. Nice detective work, my description over the phone was far from exact. Ron G. p.s. Thanks for the speedy delivery! Keep me in your records, I'll be back. Rating 10. Fit just like the original! Performed great once installed. Delivery and ordering were well within my expectations! Sincerely, Robin M. Hi Cathy! Thanks for asking. The woofers are great! They arrived quickly and were meticulously packaged. On a scale of 1-10 I would rate the transaction a 10. I will definitely use you for any of my future speaker needs. Have a great day! ~Autumn Thanks Cathy, I have not installed them in the theatre yet, I would rate what I see of the work as a 10. It is not easy to retro-fit a 76 year old speaker. You should put that in your web site! By the way, TA 4151 is a Western Electric number. I have an elliptical speaker from a 1935 Philco radio that I will send you when I get a chance. Thanks, Peter Hi Cathy, Before I found your website I took my broken speaker to a local repair shop who told me it cannot be fixed and I should buy a replacement. I know little about speakers in general, but enough to know that a repair on my speaker should be feasible. I e-mailed you, and you were confident that your business could repair my speaker. I sent it in and sure enough, my speaker is back in my hands good as new. So to answer your question, I have to give you a 10. Thank you very much! Jonathan Hey Cathy, Yep, the cloth came in and it is exactly what we were looking for... on a scale of 1 - 10... I would put you folks at a 12. Thanks for your help and the next time I need something like this again, now I know where to go. Hope you have a good day. Thanks, Harold Cathy: As a speaker re-coner myself I highly recommit your excellent service and customer service. I receive my order the next day with plenty of e-mail traffic notifying me where the package was every second of the day. Very impressive! I have closed my speaker re-coning business doors and I plan on sending all my customers your way. Kind regards, Carl S., MCS Vintage Sound Hello Cathy, You are the first one to know: my mids came in this morning, I fixed them right away and they play like hell!! Dutch customs made me pay an extra € 55 but I am happy like a child that my sound is back!! Thanks for your extra trouble!! Harry Cathy, I received my speaker yesterday and will use it this weekend to break it in. The workmanship and the way it was packed for shipment was very impressive. All that Randall said was true. I will be shipping the other speaker for the same service soon. Bill R. Thank you! On a one to ten scale, you guys rate ELEVEN! Your turnaround is fabulous. Sent the speakers on Monday and they were back in three days! They are already installed in my Wilson Audio WATTS and sound great. I look forward to working with you again. Michael You folks did a very nice job on these Peerless midrange drivers. Even the one with the previously-attempted repair looks great. More importantly, the sine wave tests sound perfect. I'm sure we'll be sending you some more of these down the road. Thanks for your help! Sincerely, Jim L. - Griggs Music Dear Folks at Speaker Exchange, Just a note to let you know that the reconing job you did for me last week on my JBL 2245H (18" Bass driver) was a great job, as previous jobs you have done for me have been. It performs flawlessly and looks great too. My B460 Subwoofer is really "up to the mark" now. Thanks! Best regards to all, Peter M. I just wanted to share with you and the staff my thanks for a job well done. You received a speaker to be re-foamed last Thursday from me and I was contacted that Friday for my billing information. The gentlemen I spoke with said that I should have it back no later then Friday the 11th. As my buddy and I were installing my system this past Tuesday, Fed Ex shows up with my speaker. Needless to say, I was thrilled on its early arrival. Perfect timing! By the way, great job on the speaker. Thanks so much! Tim F. Hi Cathy: Received the tweeter today... it was exactly what I needed. Thanks so much for your help. It's really great doing business with a pro. I'm sure we will do business again. Best regards Rudolph J. "The Speaker Exchange is the most personable company I have dealt with in long time. You just don't find genuine customer service like The Speaker Exchange provides anymore." Thanks Nick M. Hi Cathy, Recently received my JBL Le5-2 midrange back from a recone job. Just wanted to let you know that the service and quality of work were both excellent. Don’t change…..It’s nice to know that there are people out there who still offer quality workmanship and friendly service. Best regards, Al Hey, just wanted to say thanks for the quick service. We ordered the tweeters and received them in under a week and were able to use them this past weekend at our concert. Great job! Thanks Dan W. -- Destiny Ministries Hi Cathy, On a scale of 1 to 10 you really are a "10". I was going to just buy woofers locally but you seemed very knowledgeable about the Advent product line and I felt much more confident that I would get a speaker that would work well. I was glad to hear that you knew of a production Advent woofer replacement that just went into production. My next upgrade project will be for my old Marantz Imperial 5 speakers... with YOUR help!! Thanks again, John Dear Cathy, Well what can I say except many thanks, yet again. There aren't many that respond so well with a result and also pass on a saving in the costs to me. Yourself and the Speakerex company are a welcome example of how to treat customers that many companies in England should take note of. Well done and thank you. Peter C. Hi Please do me a favor and tell the person who worked on the woofer they did a great job. It works great. In awhile I'll package the other one and send it to you in the same box. Thanks again. David B. Hi Cathy, well speakers are installed and working fine. As a buyer it's nice if not unusual when all expectations are exceeded. From the time I placed my order everyone I spoke with was very helpful. You answered my questions, tracked my shipment and followed up regarding my satisfaction. Pleasure doing business with your company. I'd rate you a "TEN"...... Jack A 10!!! I was impressed by the quality of work performed. I basically have two new speakers now. Thank you and I will be sure to recommend your company to friends/relatives. Victoria A client from Kazakhstan writes... Hi Cathy. Got the cones today. Everything is GREAT!!! Thank you very much. Look forward for further cooperation. Very best regards. Kathy ... we have also sent parts and repairs to: the United Kingdom, Belgium, Italy, France, Japan, Norway and more. Hello Cathy, On a scale of 1 to 10..... your company gets a rating of "10" from me. I have to be honest with you, but when I sent my two speakers to you, I wanted to believe that getting one speaker re-coned and getting a replacement speaker for the other wasn't going to cost me an arm and a leg and take forever. Well, you exceeded my expectations. In just a little over a week, I received my re-coned woofer and a new tweeter speaker. I installed them the same evening and I now have two great sounding stereo systems. We don't have anyone in our area, that I know of, that does speaker repair work or at a reasonable cost like your company. So, I highly recommend you to anyone in question. Thank you again, Martin K. I rate it a 10. The speakers came out great and they were well shipped and done fast. Couldn't be happier. Thanks again! Elias Cathy, The speakers did arrive and I have installed and connected them to my stereo. I use these in combination with an Ipod. They are working great and the sound is excellent. Your service is all you promised in our original contact email. I would give you a rating of 10. Sincerely, Don I received my replacement woofers today and I am thrilled. They are a perfect fit and they work great. You were a great help in my search for these replacement woofers that I needed in order to repair my JBL speakers. Great customer service before and after the sale, same day shipping, a fair price, and an excellent product. A customer can't ask for more. You're a 10 in my book. Warm Regards, John S. Cromwell, Connecticut Cathy, This is the second time I have used your Company. Just like last time, I rate my experience a '10' in all regards. You have a terrific company. In a world of generally poor customer service, The Speaker Exchange sets the bar for other service companies. Thank you, Mark C. Hi Cathy, I received the speakers on Saturday morning and installed them Saturday afternoon. It was great to get new life into, and revived sound out of, my floor standing speakers. I listened to them all Saturday evening and well into Sunday and was constantly reminded of just how good they can sound and how much I missed having them in good working order. I have several pair of speakers throughout the house and notice others are starting to show signs of disintegrating foam so I'll be back to you. Thanks again. Jim Cathy: Your rating is definitely a 10+. I have used your service before and it has always been a pleasure to do bussiness with your organization. Thanks, Octavio So glad you touched based.... i was planning on giving you my feedback.... but who knows if I would have remembered!! We give you a #10.... We are thrilled w/ the work you have done. Packaged great, Quick turnaround and Excellent workmanship. The speakers sound Awesome again. I can now resume playing all my favorite tunes.... thanks for all your quick responses to my questions and follow ups. Joan Cathy, I was very pleased with your service. It was timely and speakers are working fine. Thanks much. I would rate your service as a 10. P.S. Really liked the packing job you guys do for the return shipping. Jim Hi there! Got the speakers yesterday, and reinstalled them today. They sound great. I appreciate the quick turnaround, and your helpful advice. The band seems to enjoy blowing stuff up, so you'll be getting more business from us... take care! Jason Cathy, I finally found time to hook up the new woofers. Please do what ever you like with my old ones - the new ones sound great. Rating: I'd rate you a 9.5 (only because there is always room for improvement). Your service, communications and follow through are excellent. Thanks for all of your help and advice. Dick R. Cathy, Thank you for the excellent service. It definitely rates a "10". I received my speaker on time and perfectly reconed. The old McIntosh stereo is back to reproducing music exactly as it was designed... in high fidelity. I especially appreciate the personal service and ease with which I was able to communicate with you and Randall on the repair. I only sent you one woofer yet I was treated as if I were your best customer. I am so impressed by your service, I have just shipped two more speakers for you to evaluate for repair. You should receive them this Thursday. Thanks again, Bart N. Cathy, The speaker was delivered yesterday. Thanks. I would rate the service a 10. While you were unable to repair the speaker I sent, your guys were able to find an affordable replacement that will work even better than the original. Thanks, Todd Hi Cathy, Please feel free to post my comments, as I am very happy with the results. The speaker you chose to replace one of my Yamaha NS 1000 midranges is an excellent match. I've "tested" it with a variety of music: acoustic, orchestral, electric, etc., and at varying volumes, and the speakers now sound as good as I remember them before the midrange got damaged. What a joy it is to listen to them without the hiss. I would rate the overall experience a 9.5, I am very pleased. I would not hesitate to recommend you to anyone. Thanks, Stu Hi Cathy, On a scale of 1 thru 10 I'll give you a 9.5 (nobody gets a 10). The speakers look great. The repair time was better than I expected, and the cost was very reasonable. I appreciated the communication, from test results to mechanical issues. I will definitely use and recommend your company in the future. It was a pleasure dealing with you and your company. Regards David J. Cathy A 10. I am very happy with the quality of the recone and the time of repair. I like it so much that I sent another one to you yestreday. I have found my recone vender in Speaker Exchange. Thanks John M. Cathy, The order came quickly. I have done the repair, and it was very successful. All in all I would rate the service a 10, Thank you very much, I look forward to dealing with Speaker Exchange much more in the future. Thanks again Bob H. "10" thank you! Albert B. Hi CATHY, I have recieved ordered part A OK. I WAS HANDELED VERY RECPECTFUL BY YOU AND OTHERS, A BIG FAT 10. Hope to do more buisness with your company. THANK YOU. SYLVESTER I gotta give you guys a 10! The customer support quickly identified the replacement speaker I needed. They accurately described the billing process and provided me with a realistic shipping expectation. The speaker arrived earlier than predicted and was superbly packaged. Replacement of my old speaker was a breeze. It's great to come across companies with this level of customer orientation! Jason G., Folsom, California Hello Cathy, I'm in an orgasmic state as my very rare BIC speakers have new life thanks to you as I got my rare AU-919 Sansui amp cranking out 100 wpc to my darling BIC's. Bless you folks as I say 10 out of 10. Your all good in my book. Regards, Steve A 10. Very prompt, delivered as promised. Speakers working well. Thank you. Richard L. Received the speaker today and thank you. Service was 10++ Thank you, Rick W. OH... ABOUT 9 AND 15/16... I HAVE ALREADY REINSTALLED THEM AND SHOOK THE WINDOWS PANES... THANKS. IF I HAVE ANY FUTURE SPEAKER PROBLEMS... I WON'T HAVE THEM FOR LONG WITH YALL AROUND.... THANKS AGAIN... VINCENT (REKAP) K. Hello Cathy, I am completely satisfied with the service - this experience was a 10 -- right part, trackable delivery (so I could watch it en route), and delivered to my doorstep. I have another speaker set that I was going to discard because it has a blown driver but will most likely come back to your company to get a replacement. Will certainly be back to do business with you again. Thank you, Mike S. Cathy: I just wanted to thank you and your talented speaker technicians for doing a great job on rebuilding the woofers from my vintage (i.e. 1980) KEF 105.2 loudspeakers. I put the speakers in the cabinets this evening as soon as I saw they arrived and WOW. My speakers sound close to what they sounded like when they were new 26 years ago !!! It's nice to find craftspeople who can still rebuild something instead of trying to sell you something inferior to what you originally had. And at a fair price. I am a happy rock 'n roll camper once again. Thanks, I will recommend you guys to all my audiophile friends. Keep up the great work. Sincerely, Paul M. On a scale of one to ten (ten being the best) - how do we rate? I would have to say a ten. Service was fast courteous and the repair seems to be of great quality. Thanks again Taylor A. Hi Cathy, Just received the sub-woofer back. Hooked it up, and tested. It sounds great, and thank you so much for your wonderful work. Many thanks again, Henry Cathy, Just wanted to write and say thanks for great service. Randall's been a big help on 3 recent trips in there to replace various parts of my JBLs. I will spread the word! Pete M. Cathy, We received an email from our accounting group concerning Speaker Exchange. We just want to let you know, we still love you! It is regretful that the speaker business, as far as we are concerned has evolved over the past few years. We rarely receive any of the larger cabinet speakers for repair any more. Our typical customer has migrated to the compact surround sound speaker and a subwoofer. These packaged systems are typically made up of small sealed cabinets that are replaced as a unit rather than serviced. We see very few failures of subwoofers. We will certainly continue to use your services to maintain the few lifetime warranty products that are still out there. It appears that those remaining may have outlived their original owners! Thanks! Mike P. Service Manager Radio Shack Service Center Hi Cathy Thank you so much. I have completed the re-foam and the speakers sound as new !!!!!!!!!!! I will place your add in our reception so all my clients can see it. Kind regards Tom www.themusicfarm.co.uk Cathy, Thanks so much - Actually you guys did a rebuild (I can't remember what all was involved) of my JBL L65 speaker set, when we moved here in the mid-90's. I had some mild cone damage from the move, so I had you guys do a complete work-up on both speakers. What an incredible job - they are PERFECT. Feel free to use my name as a reference for your GREAT WORK. I do pass on your name whenever someone asks about my 3-decade (circa 1975) old set of end table speakers!! In this particular case, is simply my wife has a JBL sub-woofer in her car (which has over 100,000 miles on it), and I want to get rid of the incredibly annoying BUZZING from the torn foam. With that in mind, I think I will swing by and pick up a refoaming kit. My wife doesn't even notice the slight buzz, but it DRIVES ME NUTS, so my only intent is to eliminate my annoyance! However, you can probably count on seeing my also original BOSE 901 (circa 1976) in the near future... I think their foaming held up longer than the JBLs due to to much smaller speaker size. Steve Cathy: Your company did a great job re-coning the Sequerra Met 7 woofers. There are many pairs of these speakers thru out the country (many probably blown) with no place to repair them. I even called Dick Sequerra, a high end audio celebrity, and he had no recommendations for repair and basically told me that I was out of luck. These speakers are highly desired and if some how in your online ad, reference repairs are available, I think that the number of hits would surprise you. Thanks for everything. If you need to talk further about these speakers feel free to contact me. Sequerra made 10 different versions of met's. Bill Bishop Hi Cathy, Got the sub-woofer replacement this morning. Installed it with no problems (the driver was an exact match for the old one). Sounds great! Thanks for that personal touch. I would recommend your services to anyone. Thanks again for the great service! John Cathy, "Tell your technicians, I really appreciate the quality work. I wasn't looking forward to selling these speakers in their poor condition (being 27 years old), then buying new ones with the same quality for a lot more money. The most wonderful thing about listening to my speakers now is they bring back good memories about college, in spite of reminding me how much more hair I had." Looking forward to getting the other set of speakers done. Mark Hi Randall, Just a note following up from the work you did on my JBL L26 tweeters and crossovers. After I assembled them, the total rebuild sounded excellent. I want to thank you for the guidance you extended to me to make the job perfect and complete. Actually, I did not realize how much music was being lost from age degradation. I use these units as a basement training project for drumming and I play the same songs over and over, so this is how a know that I'm hearing notes I never heard. Thanks for that personal touch. I would recommend your services to anyone. Kindest regards, Steve V. - Atlanta Hi Cathy, I received my speakers yesterday 12/6 by FedEx. I must say I was very pleased with the quality of work, and the turn around time was great. They sound great I will let my freinds, co workers and family know about your service. Cathy I will send all my speaker repairs to your business. Thanks Irwin V. F. Hi, I just wanted to say how happy I was with the Refoaming of my 12 inch speakers. I re-installed the speakers in my Marantz Design Series 920 Cabinets. Had my Marantz 2265B, cleaned and adjusted. Hooked it all up and was very HAPPY to hear that clean, warm and crisp Marantz sound again. The workmanship was great. You can use me as a reference any time. Vince P. Hi Cathy, I installed the speaker this morning. The workmanship looked great and it sounds beautiful! Thanks for your fast and professional work! Roger I had your company recone my 12" CV woofer. First. Thank you for doing it in the red color like I asked. I put it back in the cabinet, hooked it up between two CV 211P's and they all work well together. Thank you. Taking it out of the cabinet, mailing it, waiting for parts and putting it back together was worth the time and money spent. Thank you again. Richard M. Cathy, I can't thank you enough for all of your help! You have been so wonderful to work with and so professional! I have received your latest e-mail with the shipping information and will confirm delivery with Composition workshop as well. I sincerely look forward to doing business with you again in the very near future! Have a wonderful & blessed day! Sincerely, Carrie L. Hi Cathy, Just wanted to let you know I received my CV tweeter I ordered from you guys. It came much faster than I expected, I guess CV was quick to send it to ya. The packaging was excellent too by the way! I wanted to say thanks for your quick service and great attention to such a small order. I will certainly use you guys for all my speaker needs in the future and I'll be happy to recommend you to all my friends. Take care and have a great weekend. Thanks Again, John G. Hi Cathy, Thank you for your prompt response. Customer service is always most important to me, especially in this world where customer service has gone out the window! Literally, nobody cares about it any more. Especially if you live in a metropolitan area like I do. I'll check out your recommendations. Thanks again and I'll spread the word. I'm also a guitar player who hangs with other guitar players. They would love to find a good speaker repair shop. Sal My JBL woofers (one re-foam, one re-cone) are back in the enclosures. They sound great! Good job. Thanks, Steve L. Cathy, "Thank you so much for getting the speakers done so quickly. You guys are truly lifesavers. The production could not have gone on with out you." Chris H. (Florida Theme Park) Cathy, I can't thank you enough for all of your help! You have been so wonderful to work with and so professional! I have received your latest e-mail with the shipping information and will confirm delivery with Composition workshop as well. I sincerely look forward to doing business with you again in the very near future! Have a wonderful & blessed day! Sincerely, Carrie L. Dear Cathy, Today, I received recone kit. Packing was perfect! I will immediately start recone of the my speaker. Many Thanks Masaki Tanaka Tokyo, Japan Cathy, I had a really nice experience with your company. The folks at Infinity referred me to you. One of my woofers needed repairing. From my initial phone call, all the way to receiving my speaker back, I had a great experience. I was so glad to power my system up last night and listen to a little music! The speaker sounds great! Looking forward to the weekend! By the way, FedEx Home Delivery was awesome! Thank you, Mark C. Atlanta, Georgia Hi Cathy and everyone at Speaker Exchange. I wanted to thank you again for the great job you did on my JBL speakers. I was ready to get rid of them, not knowing that they could be repaired. I have had them for 30 years and loved the sound of them. Now thanks to you I will be able to enjoy them again. Thanks again, and if anyone I know needs this done, I will know where to send them. Bob Cathy, I just wanted to take a second and tell you how pleased we are with the service that we received from the shop. Everyone that I talked to was very helpful and easy to work with. We hooked the sub up and it works perfectly. Thanks! Neal Dyer Cathy, Thank you for taking care of my speakers. The woofers came back home in perfect condition and after connecting them to the rest of the speakers' setup they sound out of this world! What a difference!!! I have never thought that these speakers could sound so good. Thanks to your super professional quality of service I can enjoy listening to my music collection with unprecedented clarity of sound. If anybody would ask me where I have fixed my speakers I will definitely direct them to your service. Phenomenal job!!!! Thank you again. Sincerely, Paul Siwko-Bajon Cathy, So sorry it took me awhile to get back to you. I know I've sat down at least 3 times to try. Always something up here. The speakers sound great, a bit more tighter than I remember, gonna have to get use to them again. But, I wanted you to know I couldn't be more happier with them. The Dahlquist soon to follow. I will let you know as soon as I am ready to send them. One thing for certain, The Speaker Exchange is absolutely dependable. Thank You, Jack Subject: Praise I just got my refoamed Infinity driver back, re-attached it to my 10 year old speaker. Sounds like new! Excellent workmanship. Replacing the pair with a similar current model would have cost over $700. Jimmy Anderson Hey Cathy, I recieved my speakers yesterday, hooked them up and played them. They sound great!!! Thank you for your service and I will tell others about you guys. Best regards, Frank Hi Cathy - this is Vincent again. I had you and Randall & especially Gene recone my old 12" JBL D131 Loudspeaker and it turned out GREAT so I am going to send you another one if that’s OK with you guys. sincerely, Vincent Scott Repairing vintage audio equipment By DON LINDICH March 12, 2006 Have speakers that need fixed, particularly old and rare models such as Ohm Fs? Go straight to The Speaker Exchange, found at www.speakerex.com. Their work is absolutely legendary and has saved some great classic speakers from early graves. Good Morning Glenn, It was good to meet you in person yesterday and just a great pleasure and experience having Kevin and Jeff install the speakers and set up the system the "right way!" It has been a most pleasurable and informative experience and I greatly appreciate the way you do business. I look forward to scheduling the modification of the cabinet which will make everything just perfect. Best wishes, Leon J. PS - I played the movie Stealth last night (Kevin's recommendation to find something in DTS) and it was awesome. Hi Cathy, I almost forgot to follow up on the work you did for me. The refoamed speakers are terrific! I am very pleased with the work, the response time and the pricing, and will be sure to spread the word to others. Thanks again for doing what you said you would do. Gary LaCourse Thanks Cathy! I already am your biggest fan! Your business ethics and response time is absolutely suberb, and I'm sure your work is the benchmark goal for others. I will comment back to you once I receive the speakers, and will continue to spread the word about your company! Keep up the great work!! Sincerely, Gary LaCourse Cathy and everyone at Speaker Exchange, Sorry it has taken me awhile to respond, it has been a busy time & I have been busy getting back to work after the Christmas holidays. I am absolutely in awe of the work you and your speaker experts did for me and my beloved Yamaha NS-2000's! As we unfortunately learned, Yamaha had discontinued making, and had sold the last of their coil replacement kits for the 13 inch carbon-fiber woofer ( JA3301 ). The coil itself is certainly unique, and Speaker Exchange went far above and beyond ordinary speaker repair organizations. Using the original coil, you took precise measurements and fabricated a replacement coil and resurrected my dead driver!! I am totally pleased with the result, the NS-2000 is as good as new! I am sure that many people have experienced the same discouraging situation that I was in -- a speaker worth thousands or more $'s, and having a dead driver with no prospect for repair or replacement. And there are of lot of excellent speakers from the 70's, 80's even 90's (and maybe before!) for which there are no parts or replacements available anywhere. In my case, the Yamaha NS-2000's are the ultimate top-of-the-line in the Yamaha series beginning with the NS-1000's sold in the USA with NS-1000X somewhere in between. The NS-2000's were never retailed in this country that I know of, and a pair recently sold on eBay in England for $4500. Getting my pair working again is truly remarkable. I am totally pleased with Speaker Exchange for taking on my dilemma and pursuing it thru to a successful conclusion. You truly care for your customers and their classic speakers! Again, I deeply thank you!! Emmitt Kraft Cathy, Thanks for getting back to me. I have used Your company several times in the mid '90's. Haven't needed you lately, but just so you know, I wouldn't use anybody else. I will be sending the Gefco's down soon. I believe one was repaired by you before. I would prefer that you rebuild them both with the best quality you have available, and match them as best you can. I will write you again when I ship them out. Thanks, Jack Jack Griffith Guitarist for Polygam's "Novo Combo" Cathy, Just wanted to Thank Randall for his help with my Bose 901. He went above and beyond what is normal customer service. I will continue to refer anyone seeking your services. Thanks, Tom Kahelin dmz www.projectdmz.com Good evening Cathy, The speakers arrived this weekend and I've put the system back together. They sound simply wonderful! The repairs look like original work and and the sound couldn't be better. Thanks for a very nice job and a quick turn around. Ed Woodard Cathy (and speakerex.com), Just wanted you to know that I received my 10-inch woofer today (already), and I have just installed them and cranked up my old Pioneer HPM-60's! The sound was great..... so much better than several new pairs of speakers I tried. I can't thank you enough for your advice and quick delivery. I am very pleased, and plan to send a complimentary e-mail out from your website. For just $59, I was able to get a (better) and original sound from a 30 year old speaker system, rather than buying a pair of Sony, JBL, or Yamaha speakers (new) for over $250 per pair. Keep up the good work. Should I need to replace my 2nd Pioneer woofer in the future, I will know who to call on!!!! Thanks, again! Bruce Farris You're welcome, Cathy. Yes, I was very pleased not only with the quality of the repair, but with the personalized service. I still mention your company whenever some one asks about a speaker problem they can't figure out..... after all, that's your job! I have since sold my SL600 and now own an SL500 Silver Arrow. Speakers work fine, for now, but if I ever have a problem, I know who to call!! Thanks for taking the time to thank me, this only galvanizes the fact that you guys really do care cause you show it! Joseph Anthony (e-mail) Dear Cathy Many thanks for the replacement diaphragm which arrived safely today. Your reputable, quality service is a credit to international trade and I would have no hesitation in recommending your company to my customers and associates. Once again many thanks, Jerry I just wanted to send you a quick note and let you know how impressed and satisfied I am regarding my recent purchase of a replacement woofer for my Infinity Reference Three speakers. To begin with, I received a quick response to my inquiry regarding a woofer replacement. Cathy was knowledgeable and provided excellent customer service – she is a true asset to your company. She provided excellent and quick advice. My order was shipped rapidly and arrived in great condition. As soon as I took it out of the packaging, I was impressed by the weight of the magnet and once I installed the speaker, there was no mistake that the sound quality was far superior to the original Infinity woofer. I may have to order another one for the other speaker! I won’t hesitate to purchase from the Speaker Exchange again or to enthusiastically recommend you to friends. Sincerely, Dave C. HI ALL YOU FANTASTIC! FOLKS AT SPEAKER EXCHANGE ESPECIALLY CATHY AND JOHN!! WISHING ALL YOU GUYS A TERRIFIC! HOLDIAY SEASON AND A VERY HAPPY NEW YEAR! I COULD NOT BELEIVE MY EARS! WHEN I GOT THE GIANT! ALMOST 16 IN WOOFERS ON MY PIONEER VERY RARE! HPM 1100 SPEAKERS RECONED AND NEW SURROUND INSTALLED ON THEM !! THE BASS SOUND WAS ABSOLUTELY STUNNING!! I OWN MANY HI-END SPEAKERS INCLUDING THE KLISPCHORNs AND JBL L150 SPEAKERS BUT THE SOUND FROM THESE BABIES AFTER YOUR RECONING PUT ALL THESE OTHER SPEAKERS TO DUST!! CONTINUE ON WITH YOUR GREAT WORK!! ALSO LIKE TO MENTION YOUR SERIVCE IS FIRST CLASS! GREAT COMMUNICATIONS , VERY VERY FAIR PRICES!!! IN SHORT IT WILL BE VERY HARD TO BEAT THE GREAT SERIVCE! THE PERSONALIZED SERIVCE WHICH IS NON EXISTENCE THESE DAYS!! THAT YOU PROVIDE!! AGAIN HATS OFF!! YOU GREAT GUYS!! WITH BEST REGARDS! ALI H. P.S. Sorry I had to write this note in captials as I was simply very excited!! and want to say it as loud as I could! THANKS!!!:) ...Your prices are certaily reasonable, the speed they (Pioneer HPM 1100s - 15.75" woofers) were repaired in was exceptional, and the quality of the work was TOP of the LINE. If I should ever need any additional work of this type done, you can be assured that your company will be the 1st on the list, and I will never hesitate to recommend you to anyone needing work done on their speaker systems. A Very Large Thank You, Bill I received my JBL 2235H woofer yesterday! WOW...It sounds WONDERFUL!! I am very pleased to say the least, this is just like brand new! I can't remember the bass being so tight and well defined! Which ever one of your staff did the repairs, they did a magnificent job! I appreciate you all, and many thanks to Cathy for putting up with my constant emails and calls! THANKS CATHY! If I ever hear of anyone needing repair for their speakers, I will DEFINITELY send them your way. Lee B. I wanted to say Thank You! for the excellent job your staff did re-foaming my 1970's JBL L-50 Woofers, the communications was excellent, the turnaround and subsequent quality outstanding. Dave J. Your technician, Gene, recently reconed my two 18" subwoofers. I wanted you to know that the subs now sound better than when I first bought them, which is simply amazing. Gene is to be commended for his skills and professionalism. Thanks, Speaker Exchange, for a great job! Nick L. You reconed two EV SRO-12 speakers for me, and they sound fabulous. My Stratocaster loves'em, my Marshall loves'em, and I love'em. You guys ROCK! Roger P. Thank you for the follow up to my order. The tweeters arrived yesterday, and they sound great. I will definitely recommend Speaker Exchange to my friends. Your site is very user friendly, and I found it easy to pick out just what I needed. Lenny O. The Ohm F's arrived yesterday...I unpacked and hooked them up today...WOW! You guys have done it again!!!!! They sound great...like new. My big kudos' to everyone there - GREAT job. Dick G.